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Workforce Pyramid - Barrier or Boon for IT Giants?

Based on my experience, organisations are home to people with three basic roles

  • The Employees
  • The Managers
  • The Leaders

which are the main pillars of growth to them. If any pillar falls, the organisation would most likely collapse 😔
Most large organisations like Google, Facebook, Apple, Airbnb etc. have already adopted to the widely spread principle Employee First, this is generally still not the case with many IT Consulting Giants which are owning a major chunk of the Outsourcing business across the globe. They are still lacking evolution in their basic thought process. If they fail to pivot it could very well lead to their END, which they fail to realise at this point.
Below I would like to briefly describe what each of these groups is actually meant to do and how they should likely transform -

The Employees

.. are the largest chunk of any intellectually driven business and also it's greatest asset. In businesses where the resources are underutilized or undervalued, it would turn (gradually) into a time-bomb which could disrupt the whole mode of operations, as this is group contributes the maximum to productivity and revenue.
Businesses now face the problem of active disengagement of these invaluable assets, even with such great technological advancements, primarily due to their lack of foresight, strategy and proper enablement.

The Managers

.. are the typical middle layer, with a lot of confusing hierarchical roles, often involving a lot of redundancy. The core responsibility of these folks is to make sure the engine keeps running. They need to make sure the business keeps delivering its services and products for which they need to hold the bottom layer motivated and co-operative. 

The Leaders

.. are who should have a vision for the future and must be capable to translate it into actions for their followers. Unfortunately most IT consulting giants especially of Indian origin, undervalue or underestimate this principle and fail to motivate and inspire their teams.

The Conclusion - Barrier or Boon?

As organisations and businesses grow bigger and complex, it is now more than ever, that these businesses need a proper people strategy. Instead they see their own people as costs and try to introduce numerous systems and rules, making the complete landscape very complicated. So the people who should actually collaborate and co-operate in working towards a common goal in the interest of the business tend to actively disengage.
Inorder for organisations to succeed it is very important for them to bring trust and empowerment into the relationship with their teams. Most analysts predict a huge crisis coming by 2030 and it is most likely that there would be a great skill mismatch for highly skilled jobs due to the fact that automation and machine learning would be taking away most low skilled jobs.
So the top most priority for Employers would be to give their workforce the recognition they deserve without quoting standard blames for their mistakes. It is necessary for them to change their attitude towards employees - they are to be treated as resources and assets but not costs, headcount or machines.

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